Fasta Pasta Corporation 45 060 931 839 and Adelaide Fasta Pasta 97 540 345 709 (“Fasta Pasta”) acknowledges and respects the privacy of individuals. This policy sets out the way in which we will use, manage and protect your personal information in accordance with the National Privacy Principles and all relevant privacy legislation protecting the rights of individuals.
Fasta Pasta reserves the right to amend this Privacy Policy at any stage.
How Do We Collect Information?
Fasta Pasta may collect personal information from you including your name, address, telephone number, and email address, when you knowingly provide us with information.
How Do We Use Information?
You acknowledge and consent to the use and disclosure of your personal information in circumstances that are:
- set out in this Privacy Policy;
- clearly explained to you at the time the information is collected; or
- permitted under relevant privacy legislation.
We may use the personal information that you give to us:
- to improve our products, services or internal processes;
- for reasonable business purposes including customer service, record keeping, transaction and order fulfilment, marketing, research, auditing our internal operations, and to resolve product satisfaction claims;
- to provide you with products, services, newsletters or information that you have requested;
- to provide franchise information to you upon request; or
- now and again to send you offers or information on products or services that we consider will be of interest to you, or features, offers, promotions, contests, events, new products, enhancements, newsletters, functional changes to our website or policies, or other information about Fasta Pasta.
Personal information that you submit to us may be disclosed to a third party:
- to meet the purpose for which it was submitted including to provide you with products, services or prizes;
- if we have your consent to share the information;
- to assist with internal website support operations including online product fulfilment, email services, or technical support;
- if we are required or authorised by law to disclose the information, including for example to comply with a court order or regulatory investigation;
- in the event of a merger, acquisition or similar event;
- to protect the safety and security of our customers and our websites; or
- if your personal information is collected in connection with a joint promoter or service provider, to that organisation for marketing and research purposes, but only if disclosed to you.
Access, Accuracy and Security
Fasta Pasta will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.
You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time. Any such requests should be made directly by contacting us (see contact information below).
Fasta Pasta will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
Sensitive Information
Fasta Pasta will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Australian Privacy legislation.
Clickstream Data
Each time you visit the Web Site our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address.
Fasta Pasta may collect this information for statistical purposes to find out how the Web Site is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our Web Site performance.
Cookies
A Cookie is a piece of information that our web server may send to your machine when you visit our Web Site. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.
A Cookie helps us to recognise you when you re-visit our Web Site and to co-ordinate your access to different pages on the Web Site. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.
Links to other sites
Fasta Pasta may provide links to other sites. If you use these links, you will leave our Web Site and we are not responsible for any of these sites, their content or their usage of your personal information. We advise that you check the privacy policies on those sites.
Contact us
Please contact us if you wish to discuss any privacy issues, or if you do not wish to receive any future communications from Fasta Pasta.
Contact via email:
for matters dealing with VIC (excluding Mildura residents), NSW and QLD (excluding Cairns & Townsville) residents please email admin@fastapasta.biz and for matters dealing with SA, NT, WA, Cairns, Townsville & Mildura residents please email admin@fastapasta.com.au.
Contact via phone:
for matters dealing with VIC (excluding Mildura residents), NSW and QLD (excluding Cairns & Townsville) residents call (03) 9827 9533, for matters dealing with SA, NT, WA, Cairns, Townsville & Mildura residents call (08) 8336 5157.
